
118 Copyright © Acronis International GmbH, 2002-2012
For example, you and your friend work with the same file located in your sync folders. Both of you
have changed it and simultaneously saved the changes. This is a sync conflict because True Image
2013 must process two changes of the file (yours and your friend’s) within one sync operation.
Usually, there is only one file change. This conflict will be resolved by renaming the file which was
saved first. Then, you and your friend have two files in your sync folders. One of them has the
original file name. The other file name consists of the original file name, the name of the computer
where it was changed, and the time when it was saved.
Example of file renaming
You and your friend work with file file_name.doc on the 15-th of April, 2011. You saved your changes
at 10:04, and your friend saved his changes at 10:06. After synchronization your folders contain the
following files:
file_name.doc - the file with your friend's changes
file_name your_computer_name 15.04.2011 10.04.doc - the file with your changes
A sync conflict occurs every time you and your friend simultaneously create, save, rename or delete
files or subfolders inside the sync folders. There are many different variations of this conflict, but only
one of them leads to deletion of a file or subfolder. This happens when both of you simultaneously
delete the same file or subfolder. In all other cases, True Image 2013 will keep either one or two files
and one of them will be renamed.
5.8 Synchronizing a mobile device
Your mobile device automatically syncs with Acronis Cloud and with all computers where you have
installed True Image 2013.
To start syncing:
1. Install Acronis True Image app. See How to install True Image app on your mobile device (p. 118).
2. Open the app.
3. Type in the e-mail and password for your account.
4. Tap Sign in.
Once you sign in, your device automatically starts syncing.
If you do not change the default settings, subsequent signing in and syncing will proceed automatically.
5.8.1 How to install True Image app on your mobile device
To sync with your mobile device, you need to install the appropriate True Image app.
Depending on your mobile device, go to App Store or Google Play and search for the True Image
app.
For example, to find and install True Image app for iOS:
1. On your iPhone, open App Store.
2. Tap the Search icon.
3. Enter acronis in the search field.
4. Select acronis true image in the search results to go to the app page.
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