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17 Copyright © Acronis, Inc., 2000-2011
1.4 Technical Support
Maintenance and Support Program
If you need assistance with your Acronis product, please go to http://www.acronis.com/support/
Product Updates
You can download the latest updates for all your registered Acronis software products from our
website at any time after logging into your Account (https://www.acronis.com/my) and registering
the product. See Registering Acronis Products at the Website (http://kb.acronis.com/content/4834)
and Acronis Website User Guide (http://kb.acronis.com/content/8128).
- User Guide 1
- Table of contents 3
- All editions 9
- All advanced editions 10
- Virtual Edition 11
- 1.2.1 Agent for Windows 12
- 1.2.2 Agent for Linux 13
- 1.2.4 Agent for Hyper-V 14
- 1.2.6 Management Console 15
- 1.3 Supported file systems 16
- 1.4 Technical Support 17
- 2 Getting started 18
- Step 2. Running 19
- Step 3. Bootable media 19
- Step 4. Connection 19
- Step 5. Backup 19
- Step 6. Recovery 20
- Step 7. Management 20
- Navigation tree 22
- Shortcuts bar 23
- 2.1.2.1 Views 24
- 2.1.2.2 Action pages 25
- Action page - Controls 26
- 2.1.3 Console options 27
- 2.1.3.4 Pop-up messages 28
- 2.1.3.5 Startup page 29
- 3.1 Owners and credentials 30
- Full backup 32
- Incremental backup 32
- Differential backup 33
- Backing up dynamic volumes 34
- Recovering dynamic volumes 34
- (Linux) 36
- Mounting backup volumes 41
- Common installation rule 42
- Common backup rule 42
- 3.7 Support for SNMP 43
- Value: "?00000000" 44
- 4 Backup 45
- How to back up 46
- Plan parameters 46
- To specify credentials 50
- 4.2.5 Backup schemes 51
- 4.2.5.2 Run now scheme 52
- Examples 53
- At a glance 55
- Parameters 55
- Roll-back period 59
- 4.2.5.6 Manual start 60
- 4.2.5.7 Initial seeding 60
- 1. Selecting the destination 61
- 4.2.7 Archive validation 63
- Parameters specification 64
- 4.3.1 Usage examples 66
- 4.4 Scheduling 69
- Schedule 70
- Condition 70
- 4.4.1 Daily schedule 71
- first at 8 AM 72
- second at 12 PM (noon) 72
- third at 3 PM 72
- fourth at 5 PM 72
- fifth at 7 PM 72
- 4.4.2 Weekly schedule 73
- 4.4.3 Monthly schedule 75
- Use Wake-on-LAN 79
- 4.4.7 Conditions 81
- 4.4.7.1 User is idle 82
- 4.4.7.3 Fits time interval 82
- 4.4.7.4 User logged off 83
- Example: 84
- 4.5.1 Supported locations 85
- Restrictions 86
- Simple scheme 87
- Tower of Hanoi scheme 87
- Custom scheme 87
- 4.5.6 Usage examples 89
- Convert to virtual machine 92
- 4.7 Default backup options 95
- 4.7.1 Additional settings 97
- 4.7.2 Archive protection 98
- 4.7.3 Backup cataloging 99
- 4.7.4 Backup performance 100
- 4.7.5 Backup splitting 101
- 4.7.6 Compression level 102
- 4.7.8 Error handling 103
- 4.7.9 Event tracing 104
- 4.7.12 File-level security 106
- 4.7.13 LVM snapshotting 106
- 4.7.14 Media components 107
- 4.7.15 Mount points 108
- 4.7.17 Notifications 109
- 4.7.18 Pre/Post commands 110
- 4.7.18.1 Pre-backup command 111
- 4.7.22 Tape management 114
- Eject tape 115
- Always use a free tape 115
- Skip the task execution 117
- Use VSS 117
- Do not use VSS 118
- Volume shadow copy writers 118
- 5 Recovery 119
- Where to recover 120
- When to recover 120
- Task parameters 120
- 5.1.1 What to recover 121
- 5.1.1.2 Data catalog 123
- 5.1.4 Where to recover 125
- Recover to: 126
- Disks/volumes 126
- Disk #: 126
- Disk destination 127
- NT signature 127
- MBR destination 129
- Volume destination 129
- Changing volume properties 130
- Size and location 130
- File system 130
- Volume (partition) alignment 131
- Recovery exclusions 132
- 5.1.5 When to recover 133
- 5.1.6 Task credentials 133
- During recovery 134
- Without recovery 135
- Preparation 135
- Universal Restore settings 136
- The recovery process 136
- 5.3.1 Recovering volumes 138
- 5.3.2 Recovering disks 139
- 5.4 Acronis Active Restore 141
- Supported operating systems 142
- Limitation 142
- How it works 142
- Usage scenarios 142
- How to use 142
- Post-conversion operations 144
- Storage 145
- Processors 146
- 5.6.2 About Windows loaders 149
- 5.7.1 Additional settings 151
- 5.7.2 Error handling 152
- 5.7.3 Event tracing 152
- 5.7.4 File-level security 153
- 5.7.5 Mount points 154
- 5.7.6 Notifications 154
- 5.7.7 Pre/Post commands 155
- 5.7.8 Recovery priority 157
- 6.1 Vaults 158
- 6.1.1 Working with vaults 159
- 6.1.2 Centralized vaults 160
- User accounts 163
- Vault path 164
- Deduplication database path 164
- Vault encryption 164
- Vault administrators 165
- Vault users 165
- 6.1.3 Personal vaults 167
- Metadata 168
- Creating a personal vault 169
- 6.2 Acronis Secure Zone 170
- To set up a password 171
- To disable password 171
- 6.2.1.4 Result confirmation 172
- 6.3 Tape devices 173
- 6.3.2.2 Supported hardware 174
- Backup options 175
- Backup schemes 175
- 6.3.2.5 Parallel operations 176
- 6.3.2.6 Limitations 176
- Prerequisites 177
- Before backing up 177
- Results 178
- Backing up 178
- 6.3.4 Tape management 181
- 6.3.4.2 Tape pools 182
- Separating filled tapes 182
- Creating a pool 183
- Editing a pool 183
- Deleting a pool 183
- Renaming 184
- Changing pool 184
- Moving to another slot 184
- Ejecting 185
- Erasing 185
- Rescanning 186
- Inventorying 187
- Removing 188
- 6.3.5 Vaults on tapes 189
- 6.3.6 Usage examples 190
- Sequence of actions 191
- 6.4 Storage nodes 193
- Cleanup and validation 194
- Deduplication 194
- Encryption 194
- Setting up the storage node 195
- Backup to the storage node 195
- Managing storage nodes 195
- To access actions 197
- Storage node properties 198
- Template 199
- Other parameters 201
- 6.4.7 Deduplication 204
- Deduplication database 205
- Deduplication at source 205
- Deduplication at target 206
- Compacting 207
- File-level backup 210
- What to validate 211
- 7.1.1 Archive selection 212
- 7.1.2 Backup selection 212
- 7.1.3 Vault selection 212
- 7.1.5 When to validate 213
- 7.1.6 Task credentials 214
- What to export 216
- 7.2.1 Archive selection 217
- 7.2.2 Backup selection 217
- 7.2.4 Destination selection 218
- 2. Using the archives table 219
- 3. Naming the new archive 219
- 7.3 Mounting an image 220
- 7.3.1 Archive selection 221
- 7.3.2 Backup selection 222
- 7.3.3 Access credentials 222
- 7.3.4 Volume selection 222
- Exploring images 223
- Unmounting images 223
- 8 Bootable media 227
- Linux-based bootable media 228
- PE-based bootable media 228
- Using Bart PE 229
- 8.1.1.1 Kernel parameters 230
- 8.1.1.2 Network settings 231
- 8.1.1.3 Network port 232
- \winpe_x86\ISO 235
- Linux commands and utilities 238
- 8.6 Acronis PXE Server 239
- 8.6.3 Work across subnets 241
- 9 Disk management 242
- 9.6 Disk operations 244
- 9.6.2 Basic disk cloning 245
- Using advanced options 246
- System disk conversion 249
- 9.7 Volume operations 250
- Select destination disks 252
- Set the volume size 253
- Set the volume options 253
- 9.7.2 Delete volume 254
- 9.7.3 Set active volume 255
- 9.7.4 Change volume letter 255
- 9.7.5 Change volume label 256
- 9.7.6 Format volume 256
- 9.8 Pending operations 257
- 10.1 Backup plans and tasks 258
- 10.1.2.3 Task states 262
- 10.1.2.4 Task statuses 262
- Usage examples 263
- Adjusting credentials 263
- Steps to perform 263
- Example 265
- Editing the export file 266
- 10.1.5 Backup plan details 267
- 10.2 Log 269
- 10.3 Alerts 270
- Accepting alerts 271
- Configuring alerts 271
- 10.5.2 Alerts 272
- 10.5.3 E-mail notifications 273
- 10.5.4 Event tracing 274
- Windows 275
- 10.5.5 Log cleanup rules 276
- 10.5.6 Machine management 276
- 10.5.7 Online backup proxy 277
- 11 Centralized management 279
- Local connection 280
- Remote connection 280
- Example 1 282
- Example 2 283
- On a domain controller 284
- New accounts 285
- Existing accounts 285
- Tips for further usage 285
- 11.1.3.5 SSL certificates 288
- Self-signed certificates 289
- Non-self-signed certificates 289
- Note on Windows machines 294
- 2. Naming the archives 297
- Management Server 298
- 11.3.2 Machines with agents 299
- 11.3.2.1 Machine groups 300
- Grouping actions 302
- Direct management 302
- Other actions 303
- Text file requirements 304
- Adding machines to a group 305
- Machine details 306
- 11.3.2.3 Actions on groups 308
- Adding multiple criteria 309
- Move one group to another 311
- Editing custom groups 311
- Group details 311
- 11.3.3 Virtual machines 312
- Typical workflow 313
- Recovery task (p. 119) 314
- Validation task (p. 211) 314
- 11.3.5 Storage nodes 315
- 11.3.6 Licenses 316
- 11.3.6.3 Exporting licenses 317
- 11.3.6.4 Removing licenses 317
- 11.3.6.5 Revoking licenses 317
- 11.3.7 Reporting 318
- Filters 319
- Report view 319
- Report coverage 321
- 11.3.7.7 Column selection 322
- 11.3.8 Alerts 323
- 11.3.9 Log 324
- Click Details 325
- 11.3.10.1 Acronis WOL Proxy 326
- 11.3.10.2 Alerts 327
- Alert management 327
- Time-based alerts 327
- Alert notifications 328
- 11.3.10.5 Event tracing 329
- Windows event log 329
- SNMP notifications 330
- 11.3.10.6 Logging level 330
- Log cleanup rules 330
- Connection parameters 342
- Event tracing parameters 344
- 12 Online backup 346
- Server uses a free license 347
- 12.1.7 Initial Seeding FAQ 349
- Hard drive types 351
- Packaging 351
- To renew a subscription 357
- To increase a storage quota 358
- 12.2 Where do I start? 359
- Trial subscriptions 360
- Operations 363
- 12.7 Terminology reference 364
- 13 Glossary 366
- Backup plan (Plan) 368
- Backup scheme 368
- Bootable agent 368
- Bootable media 369
- Built-in group 369
- Cataloging 369
- Centralized backup plan 369
- Centralized management 369
- Centralized task 370
- Centralized vault 370
- Cleanup 370
- Consolidation 370
- Data catalog 371
- Deduplicating vault 371
- Disaster recovery plan (DRP) 372
- Disk backup (Image) 372
- Disk group 372
- Dynamic disk 373
- Dynamic group 373
- Machine 376
- Managed machine 376
- Managed vault 376
- Media builder 376
- Virtual machine 379
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